Cookie and Data Policy

Updated date: 2020-09-04

This policy explains the information CERADIR collects from you and the use of this information by us. It also outlines how your information can be deleted, how long it stored and your choices regarding the information we collect from you. To improve user experience of our website and services we use cookies as described below.

By continuing to use our website you are agreeing to our use of Data and Cookies and acknowledging that you have read and understood this Cookie and Data Policy.

 

Data we collect and receive, data sharing & data usage

Website area/ Data type

Personal data recorded

Description, data usage & data sharing

Useful Contacts

Names, phones, e-mails, Skype / WhatsApp contact data (optional)

Shown on Platform profile pages and product profile pages.

Newsletter subscribers

Names, e-mails

Advertising emails sent to subscribers occasionally. The subscribers can receive relevant business communications from the carefully selected 3rd parties. Users can unsubscribe at any time.

Inquiry

Names, e-mails, phones, Skype, whatsApp , contact data (optional), Other contact data (optional)

Recorded when users make an inquiry via CERADIR system.
CERADIR may calculate and share broad statistics such as number of inquiries for each country of origin.

Shield

IP addresses

We track usage by IP to prevent abuse.

 

Communication and newsletters

CERADIR can communicate by e-mail or in other ways (by the chat system, etc) with all the users if the need arises (such as e-mailing to Inquiry users, Useful contacts, directory listing management system users, etc). When we communicate with users by the chat system we keep logs of the chat data for reviewing and we might leave offline-messages to users. But we want to communicate with you only when you want to hear us. So in case you don’t please use the websites features or e-mail to us at support@ceradir.com to unsubscribe and/or have your e-mail deleted.

 

Data storage time and location

We store the data we collect continually because we need the data for an adequate functioning of our services and website. Data we collect are stored on servers Globally with application of all the appropriate safeguards.

 

Data copy

If you would like a copy of the personal data we hold about you, please write to: support@ceradir.com. In order to help us process this request, please let us know if you have signed up for a newsletter or if you have made any trade inquiries on our product directories.

 

Data modification

For your data modification please use the websites features where applicable or e-mail to support@ceradir.com

 

Data deletion

If you’d like your personal data deleted from our website please contact support@ceradir.com

 

Data security

The security of your personal information is very important to us. We follow generally accepted standards and rules to protect the personal information submitted to us. For any questions about the security of your personal information, please contact support@ceradir.com

 

Cookies

Cookies are small data files that are issued to your device when you visit a website and they store information about your use of a service. They are not harmful to your devices and allow you to use many of the useful features of the website.

CERADIR uses cookies to improve the performance of our website and personalize your customer experience of our website.

To manage all cookies placed on your computer, mobile phone or tablet device through your web browser settings, please consult your browser’s guide or visit www.allaboutcookies.org or www.aboutcookies.org for more information.

We regularly review the cookies we use and are continuously making improvements and changes to the ways we use cookies and we will keep this page updated.

Our customer’s privacy is extremely important to us and the cookies we use will in no way allow us access to your computer. The use of cookies helps CERADIR to improve the quality of service that we provide.

 

Information for EU customers

We are happy to inform you that CERADIR is GDPR compliant and has put in place processes and procedures to comply with the various provisions of GDPR:

1-we reviewed current security and privacy processes in place to meet the requirements of the GDPR;

2-identified the personally identifiable information (PII) / personal data that is being collected by us;

3-analyzed how this information is being processed, stored, retained and deleted;

4-established procedures to respond to data subjects when they exercise their rights;

5-make every effort to secure data, such as encryption, stability and uptime, backup and disaster recovery, and regular security testing.